Terms of Service
These terms are the agreement between you and Kairox Private Limited ("we") for using Raahi. By creating an account you agree to them and to the Privacy Policy and Community Guidelines.
Who can use Raahi
You must be 18 or older and legally able to enter this agreement. One account per person, with your real name and photos of yourself. We may refuse or close accounts that break these rules.
Your account
Sign in with Google or Apple. You are responsible for what happens under your account; tell us if you think someone else has access. You can delete your account whenever you like from Settings.
How to behave
Follow the Community Guidelines, which are part of these terms. In short: be honest about who you are and what you plan, respect other people's boundaries and privacy, do not harass, scam, discriminate or threaten anyone, do not post illegal or sexual content, and do not use Raahi to sell things, recruit or advertise.
Hosts promise to follow the guidelines each time they publish a trip or hangout.
Meeting people safely
Raahi introduces travelers; it does not organise, supervise or guarantee any trip or meeting. Verification shows that a person passed a live selfie check; it does not prove their background or intentions.
Use judgement: meet in public first, tell someone where you are, use the safety tools, and leave if you feel uncomfortable. In an emergency call your local emergency number first.
Your content
You own what you post. You give us a worldwide, non-exclusive licence to host, show and adapt it only as needed to run Raahi (for example, resizing a photo or showing a trip to other members), for as long as it is on the service.
You promise that you have the right to post it and that it does not break the law or anyone's rights. We may remove content or restrict accounts that break these terms or the guidelines, and we will tell you why unless the law prevents it.
Reporting and appeals
Use the Report button on any profile, message, trip or hangout, or write to [email protected]. We review reports, tell you what we decided, and act on illegal content quickly. If we remove content or restrict your account you can ask us to look again by replying to the message we send.
Subscriptions
Raahi Premium is an optional paid subscription sold through Google Play or the Apple App Store. The price, billing period and renewal terms are shown before you buy. It renews automatically until you cancel in your store account settings, at least 24 hours before the period ends. Payments and refunds are handled by the store under its rules; this does not limit any right you have under consumer law.
Features and limits of each plan are shown in the app and may change; we will not take away something you have already paid for during the current period.
Our responsibility
We provide Raahi with reasonable care and skill. Raahi is not responsible for what members do, for the quality or safety of trips and hangouts that members organise, or for losses from meeting people through the app, except where the law says we are.
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, or your rights as a consumer.
Ending the agreement
You can stop using Raahi and delete your account at any time. We may suspend or close an account that breaks these terms, puts others at risk, or is required by law, and we will explain why where we can.
Law and disputes
These terms are governed by the laws of India, and the courts of Pune, Maharashtra have jurisdiction, except that if you are a consumer in the European Union you keep the protection of the mandatory laws of the country where you live and may bring a claim in its courts. EU consumers can also use the online dispute resolution platform of the European Commission.
Contact
Kairox Private Limited, 401B, Lotus Excellence, Lane Opp. Janata Sahakari Bank, Sus, Haveli, Pune 411021, Maharashtra, India. Email: [email protected].